Step 1: pl24connect and Messenger were installed

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Check:

  • The Installation was completed without error messages.
  • pl24connect desktop icon was created.
    pl24connect Icon
  • Messenger icon appears in the Windows system tray.
    Messenger Icon

On the pl24connect workstation:

  • Check if the installing Windows user has administrative rights.
  • Make sure that the following URLs are whitelisted by your antivirus software:
    https://www.partslink24.com/partslink24/order/poi/poiCall.do
    https://combox-relay.lex-com.net/combox-relay/connector/request
    https://www.fgst.lex-com.net/secup/updates
    https://www.fgst.lex-com.net/lex-ticket/ticket
    http://update1.lex-com.net/
  • Deactivate your antivirus software during the installation.
  • Complete installation.

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