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Check:
- Successfully send a test order > leave the order unprocessed for the waiting period > after the waiting period, an e-mail should have been sent to the stated address.
On the COMbox 24/7 system:
- Enter a valid e-mail address for problem alerts in the appropriate field in the COMbox settings under "Order transmission > Escalation of unprocessed orders > Email addresses for escalation emails".
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Check successful - Continue to next step ⇒ |