Step 5: Orders in the tab "NORA" are downloaded automatically (optional)

On the COMbox 24/7 system:

• Check the input in "MAINTENANCE > SETTINGS > DMS connections" for spelling errors and correct it, if applicable.
• Check if the brand was configured correctly in the COMbox settings under "Brands / DMS".

On the ETKA/PET2 workstation:

• Check the COMbox status.
• Ask the LexCom Support if the Technical User was created correctly.
• Check the order form folder path in ETKA/PET2:
  Variant 1 – ETKA/PET2 and COMbox on the same system:
  For each brand in the ETKA/PET2 of the 24/7 system, the checkbox "Local" is activated under "MAINTENANCE > SETTINGS > NORA Order Form Configuration > NORA Order Forms store".
  
  For each brand in the other ETKA/PET2 workstations, the checkbox "Path" is activated, the shared order form folder path on the 24/7 system is entered in the field "Path" in the format
  "\\COMPUTERNAME\*Brand abbreviation VA; SE; SK or PO*"
  and the credentials of the 24/7 system are entered in the fields "User" and "Password".
  
  
  Variant 2 – COMbox on separate 24/7 system:
  For each brand in ETKA/PET2, the checkbox "Path" is activated under "MAINTENANCE > SETTINGS > NORA Order Form Configuration > NORA Order Forms store", the appropriate order form path of the COMbox is entered in the field "Path" in the format
  "\\COMPUTERNAME\*Brand abbreviation VA; SE; SK or PO*"
  and the credentials of the 24/7 system are entered in the fields "User" and "Password".

• Check if the order form folder is shared with full control in the network.